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Enrolment

OWNA - Help Guides

Bookings

Permanent Bookings
For new or changes to Permanent Bookings, please email enquiries@jhoshc.com.au


 
Viewing & Requesting to Cancel Permanent Bookings
 

📱 Go into the OWNA App

  1. Click the button

  2. Select 'Child(ren) Attendances'

  3. Filter to 'Upcoming Attendances'

  4. The calendar indicates days booked, and these sessions are also listed below in more detail.

  5. To request a cancellation of a session, swipe the booking from right to left. 

Reminder: Sessions can only be cancelled (no charge incurred) if you notify us 24 hours or more prior to the session.​

Casual Bookings
Casual Bookings can be made through both the OWNA App and Web Portal.
​
OWNA App
Make a Booking.gif
OWNA Web Portal
 

💻 Go to the OWNA Web Portal

  1. Go to Casual Bookings

  2. Select a Child

  3. Select a Room

  4. Click Search

  5. Click on a date you want to book

  6. Click Save to confirm

Web Booking.png

Frequently Asked Questions

  • When can I enrol my child?
    You can enrol your child at anytime, however, they must be of 'school age' and be currently attending a prep class or higher to begin coming to JHOSHC.
  • What is CCS and am I eligible?
    Child Care Subsidy (CCS) is assistance to help you with the full cost of child care. To get Child Care Subsidy (CCS) you must: Care for a child 13 or younger who's not attending secondary school, unless an exemption applies. Use an approved child care service. Be responsible for paying the child care fees. Meet residency and immunisation requirements. CCS eligibility is totally out of our hands, head here for more.
  • Can I come see the centre?
    We'd love to have you in service! Give us a call or send us an email and we'll get back to you with a suitable time to come down and have a visit.
  • Where are you located?
    We are located at 35 Beanland St, Jamboree Heights QLD. We are inside the school grounds just opposite the MPC. If you're ever lost, head to the school admin and they will let you know how to get to us!
  • Do my children have to attend JHSS to come to JHOSHC?
    Absolutely not! We're open to children from any school. While we don't have any additional transport assistance, if they can get here, we will take them!

Existing Families - Transition to OWNA

Existing Jamboree Height's Families should have received a letter regarding the transition to OWNA. You can download a copy of that letter here:
Existing Families - Transition to OWNA
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Feel like we haven't answered something?

Your Next Steps
We know there is a lot to learn with OWNA. If you're still having troubles, please utilise the more extensive OWNA Help Guide Site or shoot us an email at enquiries@jhoshc.com.au.

Please give us up to 48 hours to respond as we are currently managing a high volume of requests for support!

Jamboree Heights OSHC

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